Posts by Janaki Severy

Understanding Personality and Why it Matters

This is a blog written by one of our subject matter experts who will be facilitating at the Supervisory Academy on November 1st. Janaki Severy will be facilitating the session titled “Communicating Effectively with Your Team.”   Leaders need a process through which they can better understand their own personality style, those on their team,…

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Emotional Intelligence: What it is and How it Affects Business

Emotional Intelligence (EI; also known as Emotional Quotient) is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of energy, information, creativity, trust and connection. When EI is not present in the leaders and associates of an organization it affects three areas of competitive advantage: delivering superior…

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