Unleashing Our Inner Strength

Business Leaders and their HR Managers are continually searching for ways to make their organizations and people stronger, more effective, and more productive in their jobs. Training, coaching, performance management, and engagement programs are just a few of the solutions that fight for the limited time and attention of HR managers. New to this menu…

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Learning at the Speed You Need!

As Learning and Development Professionals, we spend a lot of time thinking about how to make training more effective. During the design and development phase of the ADDIE process, we consider the many factors that influence the impact of training. Are the participants learning concepts or hands-on skills? Will they need to practice new ways…

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Where do all the Good Employees go and why are they Leaving?

Are you losing your best and brightest employees to competitors? Does the cost of finding, hiring, onboarding and training a new employee keep you up at night? If it doesn’t, it should! Society for Human Resource Management (SHRM) research tells us that the average cost to hire a new employee is $4,129 and takes 42…

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The End Of Customer Service Training As We Know It?

The End Of Customer Service Training As We Know It?   This year, Invista Performance Solutions (IPS) has entirely redesigned its Customer Service training curriculum.  The changes, based on current best practices and new research, allow IPS to offer new client training outcomes, which target organizational culture modification, not just direct customer services. As the…

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Get the Spaghetti Off the Wall!

There is an old cooking adage that says, if you throw the spaghetti on the wall, and it sticks, you cooked it correctly—success!  Organizations unwittingly apply the same unreliable logic to their training programs.  They throw training out at a performance issue and hope that it sticks to the wall.  They don’t know if they…

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How to Intrinsically Motivate Your Employees

Are you finding that monetary rewards are just not enough to get your employees to produce high quality material? Do you need to push your employees to get them to do what you want? How can you change their mindset? For so long companies have been largely organized on the standard rewards and punishment system…

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The Value of Long Term Relationships

How many of us have experienced buyer’s remorse? Have you been drawn to buy a gimmicky all-in-one product from a swift talking salesperson or know someone who has and been left holding the bag when it comes to service and follow-up? The value of long term business relationships from a business development perspective is not…

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Invista’s 5th Year Anniversary

  Invista Performance Solutions was formed five years ago as a collaboration of four Pierce County technical and community colleges—Clover Park Technical College, Pierce College Puyallup and Fort Steilacoom, and Tacoma Community College. We have a successful history of providing customized solutions to meet training and development needs for many organizations in Pierce Country. We…

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