Invista Client Curation Support and Recommendations

Part II: Content Curation Ensures Continuous Employee Learning IPS recommends curation as a part of one of our learning campaigns! In the last few years, I have grown to be very proud to be a part of Invista Performance Solutions. Our ‘small community colleges partnership’ offers and delivers the best, top-level, customized training to our…

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Computer Literacy in Modern Business

More than a decade ago one could argue that almost all organizations in the future would require their workforce to be computer literate due to the newer processes, technological advances, and in an effort to increase efficiency and effectiveness. Well, the future is here, and according to the Department of Labor and Statistics, 80-90% of…

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Leadership by the “Book”: The Leadership Challenge

Leadership—what exactly is it?  Leaders—what do they do?  What set of traits are most desirable for leaders? If you ask 100 people, you will likely get 100 different answers.  The diversity of thought has permeated the publishing sphere evidenced by the myriad of books published on the topic.  A quick Amazon search for books on…

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Identifying the Root of the Problem Isn’t Always Easy, or Is It?

In any organization, problems are as frequent and unwanted as solicitation phone calls and junk email. Often employees avoid solutions that merely address the symptoms of a much larger problem. Organizations often respond to problems with short-term solutions. However, constantly relying on quick fixes requires staff to repeat the same tasks over and over again,…

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Set Your Compass with a Needs Analysis

Determining what kind of training you need to move your organization towards success can seem intuitive, but avoid the pitfalls of choosing the wrong kind of training by starting with the first step and conduct an effective Needs Assessment. One of my favorite questions to ask an organization that requests training is to describe where…

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Empowering Yourself By Empowering Others

How do you empower yourself in life? Do you set goals, record accomplishments, engage in opportunities to stretch your comfort zone, or instill compelling mantras within yourself? What is the difference between empowering yourself and empowering other people? Last week, I attended an event that highlighted Goodwill and their mission: to provide career pathways, job…

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Changing How We Design Training Is Not Easy

Making changes in our organization—Invista Performance Solutions (IPS)—is just as painful as making changes in any organization.  Decisions to incorporate change sometimes seem to introduce a multitude of new problems-something we all recognize, but we still research, study, plan, and decide to make changes despite absolutely knowing that pain accompanies any institutional change. Once we…

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Keep Your Customers From Walking Away During Staff Turnover

If you run a client services organization, then you know one of the worst things that can happen is to lose a services delivery manager—that main client contact—in an abrupt manner.  Clients lose confidence in your organization; services will suffer; important knowledge and information does not pass to the next employee; bad turnover suggests organizational…

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Training Content Curation – Good News & Bad News

Part I:  Jumping on Bandwagons Whenever a brand new ‘be-all/end-all’ craze threatens to move me to immediate adoption as a solution to my problems as a training professional, I always try to remember ALL  of the fad diets I have bought into during my now rather lengthy lifetime.  Learning the hard way that absolutely no…

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