Get Off the Dance Floor! – Utilize Adaptive Leadership

Every bookstore or library shelf has an abundance of books on leadership theories and styles.  They range from the theoretical to the practical and everything in between. This makes it difficult to find that one book with the perfect leadership style or theory. Regardless of the books you read, you still can’t run your business…

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BEFORE You Start Training: Apply a Change Management Model

Change happens—the risks are high if we don’t manage it thoughtfully and carefully.  There are steps to be followed and if we ignore any of them, at worst, we risk failure; at best, we create unnecessary stress and anxiety for our employees.  In my first job as a supervisor, I was directed by my boss…

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Technical Training Best Practices Any Business Can Use

It’s really no secret that technically-oriented people are generally built from a different set of plans from those who have developed a non-tech business acumen. Perhaps this is due to a higher emphasis analytics in their formal education; perhaps it is in the genetic makeup that drives someone into either field with the same degree…

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The Happy Secret to Better Work

Society currently subscribes to a false formula for happiness: People believe that happiness will follow success. Yet with each new achievement, their brains set a new, higher bar, and contentment remains beyond reach. Reversing this formula by being optimistic even before you attain your goals refers to the “happiness advantage.” When you are positive, you become…

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WA State Offers Your Company Grant Funding for Training Programs!

Employee training and development is unfortunately often one of the initiatives that gets cut when budgets are tight.  But as your community college resource, Invista Performance Solutions (IPS) has a way to help your organization stretch your limited training budgets and still fund valuable employee training. IPS will access and coordinate funding from the State…

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Emotional Intelligence: What it is and How it Affects Business

Emotional Intelligence (EI; also known as Emotional Quotient) is the ability to sense, understand and effectively apply the power and acumen of emotions as a source of energy, information, creativity, trust and connection. When EI is not present in the leaders and associates of an organization it affects three areas of competitive advantage: delivering superior…

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How To Accelerate Leadership Growth—Double Loop Learning and Vertical Development

  Leadership development programming today is largely concerned with the skills of growing leaders.  Invista Performance Solutions delivers hundreds of hours of training per year that shape the behaviors and methods of leaders.  They learn how to manage performance, solve problems, coach others, handle conflict, provide feedback, delegate, build a team, and many other techniques. …

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Overcoming Barriers to Effective Listening

I’m going to admit it.  I don’t always listen effectively to everyone who speaks to me.  There…I feel better!  I got it off my chest. Before you judge me too harshly, you should admit that you don’t either.  As a spouse, a friend, a parent, a manager, it is difficult to consistently give everyone your…

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Communicating Effectively is HARD Work – Infographic Included!

“Miscommunication Leads to Complication” – Lauryn Hill   Good communicators make communication look easy.  But it’s hard work – like doing weights at the gym or counting calories. Workplace communication is often the most difficult, which seems odd considering we spend more time with the people we work with than we do with our families.…

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The Importance of Workplace Culture

“Culture eats strategy for breakfast” is a famous quotation attributed to the late business management guru Peter Drucker.  So, why did Drucker make this statement? Because workplace culture is the operationalizing of an organization’s values. Culture guides employee decisions on their technical needs and plans, and how employees interact with others. Good culture creates an…

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