Join us for a full day of LIVE Instructor-led Workshops at the Supervisory Academy November 14th, 2019

Meet our Professional Trainers and See Workshop Descriptions Below!

 

 

 

Lead the Way: Leadership for Supervisors

8-Hour Workshop

Facilitated By: Joe Willis

 

“All employees are entitled to outstanding leadership – You will provide that leadership.”

In this 8-hour workshop you will examine leadership in an interactive forum that takes you on a journey from exploring leadership principles and personal values to accomplishing the mission through effective decision making and communication methods.  As a leader, you influence people by providing purpose, direction, and motivation to accomplish the mission and improve the organization. Regardless of the industry leadership is likely the single most influential component of success.

 

 

 

Leap into Lean: Process Improvement for Supervisors

8-Hour Workshop

Facilitated By: Mary Pat Maher

 

“Process Improvement” can bring to mind many different scenarios.  This workshop addresses the basic supervisory skills necessary for identifying and managing process changes in the workplace. You will participate in several interactive practical exercises to enhance observational habits.  Effective communication, organizational opportunity identification, changing a process to a measurable outcome, effectiveness checks and sharing results will be covered with activities and hands-on practice.  The goal is to help you create habits for process improvements within your role that will benefit any organization.

 

 

 

Accountability: Creating Moments of Truth

4-Hour Workshop (Morning)

Facilitated By: Dr. Agnes Furst

 

Even with the best intentions, projects can easily go astray if you do not communicate efficiently when assigning tasks to employees. One of the common mistakes is that managers assume that everyone will simply “see what to do”, without explanation. The outcome of this assumption is usually a less-than-perfect performance that can result in zero accountability – a blame game and frustration for everyone. Wouldn’t it be better if employees took their responsibilities seriously and held themselves accountable even if something went wrong? In this interactive session, you will look at the necessary elements of assigning tasks and the right ways to communicate them. You will also analyze some typical workplace accountability situations, to find the best leadership actions and solutions for managing individual and team performance.

 

 

 

Coach for Success!

4-Hour Workshop (Afternoon)

Facilitated By: Dr. Agnes Furst

 

Coaching is a leadership tool that will have a direct impact on individual and team performance. Leaders and managers often assume that sending employees to training will result in an instant improvement but in most cases, learning takes place AFTER training, on the job. Coaching offers the best possible return on your training investment. In this highly interactive session, we will discuss when and how you can do coaching; we will also talk about when NOT to coach. You will look at the components of the leader’s behavior during coaching.  You will also walk away with a few practical ideas that you can immediately implement in your organization. As an added bonus you will also get some tips for getting useful feedback on your own work performance.

 

 

 

Building Successful Teams

4-Hour Workshop (Morning)

Facilitated By: Michele Alston

 

Do you lead or manage the work of others? Team-building can give a sense of belonging and is a known driver of engagement.  This 4-hour workshop will help you form, and maintain meaningful connections with shared tools, and a common language.  We will discuss the 4-steps in building effective teams as well as defining the characteristics of team building that make successful teams. Whether your team is new or established, we can help you build cohesion, establish trust, and develop group norms.

 

 

 

Courageous Conversations

4-Hour Workshop (Afternoon)

Facilitated By: Michele Alston

 

We can get into a routine of becoming exhausted dealing with difficult situations, and bad behavior at work.  We feel like we constantly meet people who are inconsiderate or passive-aggressive. Quite often we can be equally awkward ourselves.  Success comes from understanding how we behave, as well as how we can influence others.  If you approach difficult topics in one or a series of conversations, and you approach those conversations with a plan, you will find that you have fewer issues to deal with. In this 4-hour workshop, you will have an opportunity to review a Four-Step Courageous Conversation Model that can help you turn conflict and difficult situations into opportunities for growth.

 

 

****Stay tuned for registration details and other important information about the Supervisory Academy!

 

 

 

 

 

 

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