The following outlines are examples of Supervision training that we have provided to clients. All modules are fully customizable to your unique needs.

Looking for more detailed information regarding Custom Training?
Have questions in general?

Customized Course Series Available

Customized Course Series Available

For many of our clients we create a customized series of courses delivered on-site and in your timeframe. We work with you to fully understand your organizational training and development needs. The first step is a needs assessment working with your stakeholders to identify supervisory competencies that are key to your organization’s success. Utilizing our network of instructional designers, we select and customize the different courses that will develop those competencies in your supervisors to create a customized supervisory development series.

Watch the video below to hear the President of Ted Brown Music, Whitney Grisaffi talk about her experience participating in one of our workshops on Supervisory Development.

Course Outlines

Coaching Skills

Training supervisors to be a part of the employee development process helps organizations leverage two of their most important assets, their people and their collective wisdom. Participants learn about a framework for the coaching process, as well as individual approaches to guide coaching sessions in a variety of scenarios.

Core Supervisory Skills

Moving into the role of a supervisor can be one of the most challenging moments in an individual’s career. Participants are challenged to examine their strengths and areas of development as well as the core areas of focus that help supervisors succeed. Participants build skills and confidence by learning specific tools and techniques including the GROW coaching process, performance management, giving feedback and communication and listening techniques that they can implement on the job.

Effective Teams

This course covers the basics of team building in 4 hours. Participants discover a team effectiveness model, and learn about the dynamics of interpersonal communication and trust. Each person leaves with a concrete plan to improve their own work as a team member or supervisor.

Generation Gap and the Workplace – Managers and Supervisors

This course is designed for managers and supervisors to develop their ability to coach, communicate and create an environment which makes the best of group and team diversity for the success of the organization. Participants will review the various generations present at work, understand what motivates them, and how to deal collaboratively with them daily.

Communication Skills for Supervisors

Supervisors who can effectively communicate leverage their ability to connect and enhance their productivity and the productivity of their teams. Participants will learn the five key habits of effective communicators including: focus on the listener, remove barriers to understanding, create messages that are clear, concise and compelling, balance intent and impact and match mode and message. Learners then practice using them in context.


Supervisors are measured based on the productivity of their team. This course helps participants understand the importance of delegation and supports the development of skills required for effective delegation. Participants learn to use tools and techniques to identify what, when, why and how to delegate, including determining measures of success and monitoring progress.

Embracing Change

In today’s environment, change is the only constant. The companies that succeed will be those that anticipate change, prepare for change and fully commit to change. This course helps those faced with change learn how to overcome barriers to accepting change and use tools and techniques to help others embrace change.

Sexual Harassment and Diversity Awareness Training – Individual/Supervisor

This short program includes two modules: one covers the essential of workplace harassment policy and behavior in the context of a diverse and inclusive workplace for all employees; the second adds supervisor responsibilities for investigation and corrective action in the same context of harassment prevention and inclusiveness.