Business Leaders and their HR Managers are continually searching for ways to make their organizations and people stronger, more effective, and more productive in their jobs. Training, coaching, performance management, and engagement programs are just a few of the solutions that fight for the limited time and attention of HR managers. New to this menu…

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Are you losing your best and brightest employees to competitors? Does the cost of finding, hiring, onboarding and training a new employee keep you up at night? If it doesn’t, it should! Society for Human Resource Management (SHRM) research tells us that the average cost to hire a new employee is $4,129 and takes 42…

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The End Of Customer Service Training As We Know It?   This year, Invista Performance Solutions (IPS) has entirely redesigned its Customer Service training curriculum.  The changes, based on current best practices and new research, allow IPS to offer new client training outcomes, which target organizational culture modification, not just direct customer services. As the…

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IPS invites you to take a good look at our new website, www.invistaperforms.org. We’ve redesigned a few pages and added some new information and resources. We had a few goals for the redesign including increased ease of use and clearer messages about who we are, what we do, and how we do it. Last summer…

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