10 Ways to Have a Better Conversation
How many of you just avoid someone just because you don’t want to talk to them? Celeste Headlee is a journalist, author of the book We Need to Talk: How to Have Conversations That Matter, and previous host of Georgia Public Broadcasting program called “On Second Thought”. Headlee made that comment in a TEDTALK in 2016…
Read MoreNEW Courses Offered! Verbal De-Escalation & Responding to Active Threats and Workplace Violence
In our modern world of work, workplace violence prevention plans and drills are as important as drills for fires and earthquakes. Equally as important is being equipped with the skills to de-escalate an extremely agitated individual using body language, verbal and non-verbal calming techniques. How often do you leave your house for work and ask…
Read MoreInvista Performance Solutions Offers: WA State Tax Rebates for Employee Training!
Do more with less—this is the mantra in organizations across America. Get leaner, save money, and get it done in or under budget. Employee training and development is unfortunately one of the initiatives that gets cut when budgets are tight. But Invista Performance Solutions (IPS) has a way to help your organization stretch your limited…
Read MoreInvista Performance Solutions Provides Excellent Teambuilding Services!
“Coming together is a beginning. Keeping together is progress. Working together is success.”- Henry Ford Would you like to…. Foster a more collaborative team environment at your organization? Align your team members’ efforts around a common mission or set of goals? See your team members more connected relationally? Strengthen your team’s ability to communicate with…
Read MoreCoaching, Mentoring & Leading Across Generations
(Part 1 of a 3 Part Series) With different generations in the modern workforce spanning the ages from 16 to 70+, managing employees in a way that promotes good will, productivity and efficiency is more important than ever. I wrote a blog on Sorting Out Coaching vs. Mentoring vs. Training a few months ago. I…
Read MoreMicro-Learning Training Programs Yield MACRO Results
In this article highlighted below, you will see a different approach to training –one that is not time intensive yet has powerful results. Whether you have a sales function or not, there is something universally applicable when it comes to micro-learning. “American Tire Distributors Shares Its Microlearning Success Story” by Sarah Fister Gale in Chief…
Read MoreCharacter – The Heart of Leadership
What makes a great leader? Is it something inherited? Is it learned behavior? Can anyone acquire leadership abilities with sufficient determination? These questions have been asked time and time again for years, yet the answers are clear. Character is the foundation of great leaders. The leaders whom people respect and will follow have the characteristics…
Read MoreLeadership by the “Book”: The Leadership Challenge Part 4
How Leaders Communicate an Inspirational Vision My all-time favorite book on the topic of leadership is called the Leadership Challenge, written by Kouzes and Posner. Through years of research, they have summarized the key behaviors of leaders into 5 distinct practices (see prior blogs for more background). Kouzes and Posner identified five common concepts in…
Read MoreRemote Employees — One Key to Employee Engagement? FREE Infographic Included!
Please scroll down to see a fascinating infographic that Raj Vardhman from GoRemotely let us use that supports the information in this blog… Businesses have been very focused on the activities and perks available in the workplace to motivate and create job satisfaction. But what if one solution has nothing to do with what happens…
Read MoreHow Do You Know If Your Employees Are Engaged?
“Companies with highly engaged workforces outperform their peers by 147% in earnings per share.” -Gallup At Invista Performance Solutions we hear first-hand concerns from organizations regarding employee performance. These aren’t always crystal clear performance needs or inquiries, but often a general sense that things could be working better and a desire to significantly improve them.…
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