Courageous Conversations: Dealing with Difficult People
Michele Alston, MA, is the author of this blog and a facilitator at the 2019 LIVE Instructor-led Supervisory Academy. This blog supports her session titled “Courageous Conversations: Dealing with Difficult People.” We’ve all been there—trying valiantly to reason with an incredibly difficult person. The situation proves frustrating, maddening, and sometimes even frightening. The truth is,…
Read MoreLeadership by the “Book”: The Leadership Challenge Part 3
My all-time favorite book on the topic of leadership is called the Leadership Challenge, written by Kouzes and Posner. Through years of research, they have summarized the key behaviors of leaders into 5 distinct practices. Kouzes and Posner identified five common concepts in their survey of leaders internationally, and derived from them these five practices…
Read MoreLeap into Lean: Process Improvement for Supervisors
Mary Pat Maher is the author of this blog and a facilitator at The 2019 LIVE Instructor-led Supervisory Academy. This blog supports her session titled “Leap into Lean: Process Improvement for Supervisors.” You have heard the term “Lean” and been exposed to Lean in many ways without even knowing it. Lean business practices are…
Read MoreBe That Leader Now!
Joe Willis is the author of this blog and a facilitator at The 2019 LIVE Instructor-led Supervisory Academy. This blog supports his workshop titled “Lead the Way: Leadership for Supervisors.” All employees are entitled to outstanding leadership. You will provide that leadership… Throughout nearly 20 years in direct leadership assignments ranging from 3-person teams…
Read MoreCoach for Success!
Dr. Agnes Furst is the author of this blog and a facilitator at The 2019 LIVE Instructor-led Supervisory Academy. This blog supports her workshop titled “Coach for Success.” “We need another training on this…looks like my employees have forgotten how to do this task since last year’s training.” If I had a dollar for…
Read MoreAccountability: Creating Moments of Truth
Dr. Agnes Furst is the author of this blog and a facilitator at The 2019 LIVE Instructor-led Supervisory Academy. This blog supports her workshop titled “Accountability: Creating Moments of Truth.” It all looks so promising at first… Your team starts working on a new project. You see the goal very clearly; it is ambitious…
Read MoreJoin us for a full day of LIVE Instructor-led Workshops at the Supervisory Academy November 14th, 2019
Meet our Professional Trainers and See Workshop Descriptions Below! Lead the Way: Leadership for Supervisors 8-Hour Workshop Facilitated By: Joe Willis “All employees are entitled to outstanding leadership – You will provide that leadership.” In this 8-hour workshop you will examine leadership in an interactive forum that takes you on a…
Read MoreThe Origins of Organizational Culture
First blog of a three-part series Organizational culture is a major determining factor in the success of an organization and considered by many as one of the most powerful effects on how an organization thinks and behaves. Organizational culture is found to be applicable in every business around the globe but the types of…
Read MoreIdentifying the Root of the Problem Isn’t Always Easy, or Is It?
In any organization, problems are as frequent and unwanted as solicitation phone calls and junk email. Often employees avoid solutions that merely address the symptoms of a much larger problem. Organizations often respond to problems with short-term solutions. However, constantly relying on quick fixes requires staff to repeat the same tasks over and over again,…
Read MoreInstructional Designers Build the Bridge To Success
The complexities of customized training are abundant and challenging to navigate. We hear regularly from businesses that want to offer training but just are not sure where to start and who should be involved. They have a goal and an end game but no plan on how to achieve it. IPS recommends that you consider…
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