Techniques of Coaching and Mentoring 

Facilitated By: Dr. Agnes Furst

Coaching and mentoring are two leadership activities that can directly influence performance and provide the best possible return on your training investment.  In this highly interactive session, after defining coaching and mentoring, we will discuss them in detail and how they work.  We will look at some of the situations that would be suitable for coaching and mentoring and identify the best practices. You will walk away with a few clearly defined DOs and DON’Ts related to coaching and mentoring.


 Supervising is Leading- Leadership Development

Facilitated By: Dr. John Inman

Today successful leaders engage with employees in a way that resembles an ordinary person-to-person conversation more than it does a series of commands from on high. As human beings, we learn together through conversation. Conversational leadership provides an alternative to the expert model of leadership.

This very interactive and experiential session is designed to engage you in understanding the difference between leadership, being a leader and supervising. You will explore the benefits and limitations of conversational leadership and compare this with your current leadership practices. This seminar focuses on the local conversations that create and support our organizations, not abstract leadership styles.


Communicating Effectively through Understanding Your Personality Profile

Facilitated By: Janaki Severy

According to Harvard Business Review, people in organizations experience how they feel about work in relationship to how they feel about their immediate manager or supervisor.  That means the relationship you have with them can influence how they feel about their role, their work and the organization. Communicating effectively is the best way to create that strong relationship.

The DISC behavior assessment is a tool to assist you to learn and understand your behavioral style.  The training also reveals processes to determine the behavioral style of others and why there are strong connections with certain people and less strong connections with others.  You will also learn about those who pose more of a challenge for you and how to bridge your differences. We will cover techniques for adapting your behavior to help others become more comfortable with you.  At the end of the workshop, you will be able to create rapport and increase your ability to give and receive feedback more successfully whether at work or at home.


Fostering Respect in a Diverse Workplace

Facilitated By: Myra Downing

Diversity and Inclusion courses have been around since the Civil Rights movement of the 1960’s.  One of their outcomes is to ensure all people have a voice and are heard.  Here we are more than 50 years later, and what have we achieved? Who do you believe and what do you believe? It is difficult to know when, on any given day, the same event is reported differently based on what you read or watch.  The “Me Too” movement has some people relieved that they too finally get to tell their story. At the same time this movement has others concerned about where this movement is headed.

All of this creates challenges that can be turned into opportunities for supervisors. In this session, we will come to understand the dynamics of “either/or” thinking and the limitations of our capacity to accept differences.  Incorporating and personalizing your learning into your words and actions can positively move a team forward in accomplishing the goals of your organization while ensuring your team feels respected in the process.

        Register for the Supervisory Academy Here!